Why can't I invoice?
What "Not invoiced yet" means
Before a repair has an invoice, its Money tab shows one line instead of a form:
That is not a stuck screen — no invoice exists on this repair yet, so there is nothing to fill in. Once verification passes, the same tab replaces that line with Create invoice.
Why the button can be locked instead
If verification has not passed, the Money tab does not offer Create invoice at all. It shows a button that opens to say why:
BayStacker checks one thing to decide this: the repair's own latest verification result. Create invoice is offered only when that result reads passed or waived. No result, a failed result, or nothing recorded yet — none of those count as a pass.
What unlocks it
Run the repair's verification — the road test and the code recheck the golden path calls "Verify, then invoice" — and record a pass or a waiver on it. The Money tab reads the same result the lock checks, so Create invoice appears as soon as that record clears.
If verification already passed and it's still locked
- The read failed rather than returned a result. A network or permissions error reading verification shows a different message — "Create invoice is not offered until a verification pass can be read." — instead of the lock button. Reload the repair; if it keeps happening, the read itself is failing.
- The pass is recorded against a different work order. A verification result belongs to one work order. A technician who verified the wrong RO by mistake leaves the right one still locked until its own verification is recorded.
If neither explains it, that is a question for Support.
See the record this answer describes.
A walkthrough runs on a job that already came back — the same case, gate and record this article names, not a slide deck.