Support
A real person, and a number for how long you wait.
Support is included in every plan. Write to us, or use the form below, and a person answers.
Reaching us
Email
WhatsApp
Hours
Monday to Friday, 8am–6pm Central Time
Response
One business day on weekdays, and the next business morning for anything raised at the weekend.
What to include
The shop and location, the work order, invoice or vehicle number, and what you expected to happen.
Before you write
Common answers
A payment failed
The location keeps working for seven days and the date is shown in the banner. After it the location is read-only until the card is updated. Nothing is deleted.
You need your records
Export them yourself from Sign in to open billing settings. The export covers work orders, customers, vehicles, invoices, payments and estimates.
You want a person to walk it through
Request a walkthrough and we will run the diagnosis on a job you have already done.