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Rebuilds, R&R and unit diagnosis

Transmission shop software built around the diagnosis

BayStacker is transmission shop management software for the work a general repair order cannot hold: the complaint, the VIN and the finding on one diagnosis case, a ranked hypothesis with its next test, and an invoice that waits for verification.

Analysis A is a draft until a person confirms it.

Next test

DX-18418 · 68RFE

Moves confidence most

Hot road test

Line pressure

Code recheck

Completeness and confidence are two numbers. A thin case never looks done.Diagnosis case

Who it is for

Built for the shop that owns the rebuild.

The work that comes back is the work this product holds: a unit on the bench, a complaint that has already been guessed at once, and a customer who measures the shop in comebacks.

Independent rebuilders

One bay, one builder, and a comeback that costs the whole week. The case, the measurement and the verification gate are the difference between a rebuild you can stand behind and a free one.

Fleet powertrain

A unit is out of service while it is on the lift, so the record has to say what is blocked and who is holding it. One queue covers every location the account holds, so a fleet manager chases the whole fleet from one screen.

Multi-location groups

Each location keeps its own bays, its own team and its own books, and the group reads across them. A manager sees the shops they are responsible for and nothing else.

Dealership transmission

Warranty and comeback paperwork is the job, not an afterthought. Ownership, the phase history and the evidence behind a conclusion are recorded as they happen, so the claim is assembled from the record rather than remembered.

The workflow

Complaint to invoice, on one case.

Seven steps, in the order a transmission job actually happens. The diagnosis is not a note inside a repair order — the case is the object and the work order follows it.

If it comes back, warranty rework reopens the work order it came from, on the same case, instead of starting a second one.

  1. 01
    ComplaintReception or technician

    Voice or type what failed. This is the complaint, not a diagnosis.

  2. 02
    VIN decodedSystem

    Analysis A will not run without a decoded VIN, so a hypothesis is never ranked against the wrong transmission family.

  3. 03
    Diagnosis caseDiagnostician

    The case is the primary object. The complaint, the VIN and the first finding sit on it, and every later step reads from it.

  4. 04
    Analysis ADraft

    A ranked hypothesis with the evidence behind it, the next test, and the rework risk — all unconfirmed until a person signs it.

  5. 05
    Road test and scanDiagnostician

    Road-test notes, codes, or a confirmed clean scan. Analysis B revises the stack and shows what changed between A and B.

  6. 06
    Build or R&RBuilder

    Work the recorded diagnosis, not a verbal handoff. The build record asks for each measurement, and one nobody took is reported as missing.

  7. 07
    Verify, then invoiceQC inspector

    Road test and code recheck. A managed job does not invoice, deliver or close until the last check passes.

The record

Five places a job lived. One case.

A paper ticket, a group text, a parts portal, a build sheet and an invoicing app are five versions of one job. On the case they are one record, so a comeback traces to the step, the part or the person that touched it.

Illustrative record. BayStacker’s own interface, filled with a shop that does not exist — not a live account and not a customer’s data.

See the surfaces one by one

Five sources, one case — a comeback traces to the step, the part or the person that touched it.

The gate

The invoice opens only when the job passes.

Verification is a step, not a checkbox someone ticks on the way out. Road test with a live reading, code recheck, line pressure at operating temperature, QC sign-off: each one that clears lowers the rework risk in view, and the invoice unlocks on the last.

  • Completeness and confidence stay apart, so a confident-but-thin case cannot look finished.
  • The next test is the gap that most moves confidence, named on the case.

Get a walkthrough

Each cleared check lowers the risk in view. The invoice unlocks only when the last one does.

The comparison

General auto repair software vs. BayStacker for transmission work

Seven criteria, in the order they decide whether a rebuild stays closed. The difference is not a feature list; it is what the software makes the primary object.

CriterionGeneral auto repair softwareBayStacker for transmission work
The primary objectA repair order for every job the shop takes. The diagnosis is a note or a line item inside it.The diagnosis case. Work orders, parts, the build, verification and the invoice read from it.
Starting a jobA customer and a vehicle are enough to open a ticket.The VIN is a hard gate. Analysis A will not run until it is decoded.
The first passAn estimate: what to replace, priced before anyone has tested the unit.A ranked hypothesis, the evidence behind it, the next test and the rework risk — a draft until a person confirms it.
ConfidenceOne status, usually set by hand and rarely revisited.Completeness and confidence, always apart, so a confident-but-thin case cannot look finished.
The invoiceRaised from the ticket once the work is marked complete.A managed job does not invoice, deliver or close until verification passes.
A comebackA new ticket, or a warranty line on the old one.Warranty rework reopens the work order it came from, on the same case, with the phase history behind it.
History from another systemThe record starts in the system that owns it.Connects to a Tekmetric shop by its own shop id and imports that shop’s repair-order history; a CSV file covers everything else, after a dry run shows what the import would do.

The column headed “General auto repair software” is the shape a general-purpose repair order takes, not one vendor’s product. “BayStacker for transmission work” is what this product’s own screens do, including the Tekmetric connection it ships.

What it costs

One price per location, per month.

Every plan starts with a 30-day free trial. A card is taken when the trial starts and charged when it ends, and the plan can be changed or cancelled from the billing page afterwards.

Intelligence

$149per location, per month

The diagnosis workflow: an intake becomes a case, the case runs the guided analysis, and the findings and the evidence stay on the record.

  • Intake: a vehicle checked in becomes a case
  • The guided diagnosis: Analysis A and Analysis B on the case
  • Findings, evidence and the case history

30-day free trial, then $149 a month. Includes 1,000 analysis runs a month.

Start free trial

Full OS

$499per location, per month

Everything in Intelligence, plus the operational shop: work orders on a location, and the invoices that close them out.

  • Everything in Intelligence
  • Work orders: create and run a repair on a location
  • Invoices: raise one and close the repair out
  • Continue a diagnosis case into the operational workflow

30-day free trial, then $499 a month. Includes 1,000 analysis runs a month.

Start free trial

Questions

What a transmission shop asks before it buys.

What is the best software for a transmission shop?
It depends on what the software has to hold. General auto repair platforms are built around the repair order and serve every job a shop takes. BayStacker is built around the diagnosis case: the complaint, the decoded VIN and the finding on one record, a ranked hypothesis with its evidence, and a verification gate before the invoice. If the job you need to stop losing money on is a rebuild that comes back, judge the software on that sequence.
Does BayStacker replace Tekmetric?
No. BayStacker is not a general shop management system, and it does not ask a shop to abandon one. A shop that runs Tekmetric connects it by its own Tekmetric shop id, and BayStacker imports that shop’s repair-order history, with a sync that reports what it read and any error it hit. A shop on anything else brings its history in from a CSV file, after a dry run shows exactly what the import would do.
Does a shop need the VIN before analysis can run?
Yes. The VIN is a hard gate: Analysis A will not run until it is decoded. Without it there is no transmission family to rank a hypothesis against, and a hypothesis ranked against the wrong family is a wrong hypothesis — the kind that ends as a comeback.
What happens when a rebuild comes back?
It reopens the work order it came from as warranty rework, on the same case. The phase history, the measurements and the evidence behind the original conclusion are already on that record, so the shop can see which step failed instead of opening a second ticket and losing the thread.
What does BayStacker cost for a transmission shop?
Intelligence is $149 per location per month, and Full OS is $499 per location per month. Both include a 30-day free trial and 1,000 analysis runs a month. A shop with two locations bills two subscriptions, and the plan can be cancelled from the billing page.
Is BayStacker only for transmission work?
Yes — it is transmission and powertrain software rather than a general mechanical shop system. The analysis measures a hypothesis against the transmission family and the shop’s own closed cases, so the work it fits is work that has a family to be measured against: rebuilds, R&R, unit diagnostics, fleet powertrain and commercial units.

Run Analysis A on the unit that came back.

A walkthrough is the shop’s own last rework — the complaint, the decoded VIN, the ranked hypothesis and the rework risk, on a case you can read. Nothing to install and nothing to migrate to look at it.