Tekmetric vs Shopmonkey: prices, users and features compared

BayStacker at a glance

• What it is: diagnosis-first auto repair shop management software for transmission and powertrain work. The complaint, the decoded VIN and the first finding become one diagnosis case; Analysis A returns a ranked hypothesis with the next test and the rework risk, a draft until a person confirms it; the work order, parts, build and invoice read from that case.
• What it costs: Intelligence $149 or Full OS $499 per location per month, billed monthly, with a 30-day free trial and 1,000 analysis runs a month. There is no per-user charge and no annual contract; a plan is cancelled from the billing page.
• Who it is for: transmission and rebuild shops, fleet powertrain operations, multi-location groups, and general repair shops with a transmission bay.
• What it does not do: it has no labor guide, no integrated supplier parts ordering, no two-way texting or marketing suite, and it does not process card payments — payments are recorded on the invoice.
• Moving in: history comes in as a CSV file, one row per past repair, after a dry run reports what would be imported, skipped or refused. There is no direct import from Tekmetric or any other vendor.
• Moving out: every record can be exported at any time as a zip of CSV files.

The two plans, side by side

Both are general auto repair shop management systems built around the repair order. Every figure below is from the vendor's own pricing page, read on 27 September 2026.

Which one costs less

The answer turns on two things: how many people log in, and whether the shop needs texting.

Month-to-month prices, before payment processing, marketing and taxes. Tekmetric's payments product is sold as an add-on without a published price, so a shop that needs card payments on Tekmetric should get that quote before comparing.

Choosing between them

Tekmetric suits

• Larger teams, because users are unlimited on every plan.
• Shops that want the labor guide without paying for the third tier.
• Groups that add locations one at a time with the multi-shop add-on.

Shopmonkey suits

• Small teams that live on texting and card payments from the first plan.
• Shops whose technicians work from a phone app.
• Shops that order parts from several suppliers inside the work order.

Every Tekmetric tier and add-on is broken down in Tekmetric pricing, and Shopmonkey's in Shopmonkey pricing.

Where BayStacker fits

Neither Tekmetric nor Shopmonkey lists a diagnosis workflow or a verification gate on its pricing page. BayStacker is built for that gap in transmission work: the complaint, the decoded VIN and the first finding go onto one diagnosis case; Analysis A returns a ranked hypothesis with the evidence and the next test, a draft until a person confirms it; and a managed job does not invoice, deliver or close until verification passes. It costs $149 or $499 per location per month with no per-user charge.

It is not a third general system. BayStacker has no labor guide, no parts ordering, no texting and no card processing. A general repair shop is choosing between Tekmetric and Shopmonkey; a transmission shop can add BayStacker's diagnosis edition beside either one, or run the shop on Full OS. The two comparisons are BayStacker as a Tekmetric alternative and BayStacker as a Shopmonkey alternative.